Contact information

Due to summer holidays, the Brightspace Helpdesk won't be reachable for calls from the 12th of July to the 25th of July. We still handle your email within one business days. From the 26th of July, you can reach the Helpdesk by phone again from 8:00 to 16:00.  

For urgent matters on course-specific issues, you can also contact your Instructional Designer.

Please always include the course code in your email or call!

Ways of contacting

Topics that we can help you with

The Brightspace helpdesk can help you with the following issues:

  • General questions about Brightspace
  • Specific questions on functionality, such as assignments, content, etc.
  • Changing user roles (e.g. making a lecturer a course coordinator to be able to add other users)
  • Other Brightspace related issues

Brightspace Trainings

You can find a list of the offering trainings and sign up here

Other issues

Unfortunately we can only assist in issues that are directly related to Brightspace

  • For account related problems: contact Servicedesk IT (0317) 488 888 or servicedesk.IT@wur.nl
  • For other specific issues, contact the responsible department